How to Start a Western Union Franchise in the Philippines

It is a given fact that Overseas Filipino Workers (OFWs) play a vital role in the Philippine economy.  The inflow of their remittances increases the foreign exchange supply available in the system and with this generates the foreign currency requirements of the economy which at the same time induced consumption expenditures.  This actually creates demand and expands domestic production.  Thus, there is an increase in ratio to gross domestic product (GDP) boosting economic growth.

This is why the demand of remittance centers in the likes of Western Union has been tremendously increasing throughout the country in the past years.  Western Union in particular partners with other financial agencies to deliver its services such as money transfers and money orders and even bill payments.  These partners referred to by Western Union as “agents” are like franchisees as it supplies its services in a uniform manner.

By being a Western Union agent in your community, you get to be of service to families of OFW and at the same time earn income from the transaction.  This is also one great opportunity for a business venture.  Read the details below as it might interest you.

Western Union Franchise

Western Union History

Western Union has been in the business of transferring money since 1851.  The company started in the United States and is considered as the world’s largest money-transfer network with more than 500,000 agent locations from 200 countries.  It is a private subsidiary of First Data Corporation, a payment services company that specializes in the transfer of money from one location to another.  Through its vast networks, individuals and businesses are able to transfer money and make payments electronically or through money orders convenient, fast and without hassle.  Annually, it sells more than one billion money orders globally.

Moreover, Western Union’s vision is to be a global leader in cross-currency, cross-border money movement & payment services, continuing to meet consumer and business needs as they develop.  This vision is realized through their global cross-border platform supported by a multi-channel network, built on ever-evolving technology, trusted relationships with agents and partners, and global compliance capabilities.

Benefits of Having a Western Union Franchise

  • You can generate revenue through a commission earned on every transaction, sent or received, from your retail location(s).
  • You can increase footfall and revenues by leveraging cross-selling opportunities as well as shopping frequency
  • You can enhance customer relationships by offering them more convenience.
  • Studies show that Western Union consumers are frequent, committed and loyal, with 77% of consumers transferring money between once a week and once a month while over 65% of these consumers always use the same agent to make their transaction.

Advantages of the Business

  • No investment or annual fees involved; all you need is a computer, an internet connection and depending on your country, a printer.
  • Free marketing and sales starter packs for your retail location(s).
  • Free of charge training and money transfer software updates.
  • There is a 24-hour customer service support.
  • The company has the best-in-class compliance program.

Disadvantages of the Business

  • Since the business operates on the internet, its success depends on your connectivity. So, if your internet bags down, there is also no transaction.
  • Although, security is assured, you never know the glitches in the world of technology. There is a possibility of hacking confidential information.
  • The business involves money and the Anti Money Laundering compliance procedures should be strictly implemented.  If not complied, it may greatly affect your business.  This is a risk that each agent will take.

How to Become a Western Union Money Transfer Agent

If you have a retail business such as financial service providers, convenience stores, pawnbrokers, travel agencies or any business for that matter.  You might be interested to add Western Union to add to your goods and services.  All you have to do is to register and enrol online to become an official and accredited agent. You need to fill out an online form linked here ( ) and once application is accepted, you will be contacted by a salesperson.  If approved, Western Union will help you get started as you make your first transaction.  Your enrolment comes with a free starter pack, training and marketing promotional materials plus the software which is also free of charge.  As an agent, you will have a 24 hour access to its online customer service support to answer all your queries and problems encountered. To learn more about becoming an agent, call the toll free hotline 1-800-325-6000 to learn more.

The Western Union Agent Portal

The WU Agent Portal is the official website where interested individuals can sign in or enrol, order supplies, access training, reporting the latest fraud, compliance information and even password resetting.  This website is accessible 24/7 from any computer or web browser.

Contact Information

Western Union Customer Service Hotline:  Feel free to call the Philippines Hotline at:

02 888-1200 (for calls within Metro Manila) or
1-800-1-888-1200 (toll-free nationwide via PLDT Lines) or
1-800-9-888-1200 (toll-free nationwide via Globe Lines) or
+632 888-1200 (for calls from overseas).

30 responses to “How to Start a Western Union Franchise in the Philippines”

  1. Elsa pelagio says:

    Gusto ko po my franchise paanucpo…magkanu?

  2. Sanjeev kumar says:

    I want Franchise how to apply?

  3. Lorena alca says:

    How much to get franchise atbwestern union and requirments

    • Rosemyr Galacinao says:

      Hi Lorena,

      I am an OFW and I am really interested to open a franchise of Western Union in our hometown in Isabela, Philippines which will be managed by my sister.

      If you could please provide the following information:
      1. How much would it cost me to start?
      2. How long will the process take from application to actual operation?
      3. Is there an office where my sister can actually meet somebody to better understand the process?


  4. Jade Fian says:

    I want to francise but I dont know Hm and How to apply.

  5. Ritziel takano says:

    Gusto ko po mg franchise mgkano po?

  6. Erica says:

    Hi, want to know if how much to franchise western union and how many years to renew it? Thank you and have a bless day!

  7. violeta voloso-miranda says:

    just want to know how much is the franchise fee and how to apply?

  8. Jenalyn Rose Taculad says:

    How to franchise western union? What are the requirements and procedure?

  9. Ronaldo Gaon says:

    We are interested po as add on to our other services at visa processing and travel and tour

  10. Josefina Alarva says:

    I have my bizmo smart express padala other services are ticketing loading bills payment credit card payment insurance located at okada construction site tempasil 2 …still i like to have my own western union in the site.

  11. beverly says:

    kindly send me all the information & how to avail the franchise

  12. Kate Calumpong says:

    Any idea magkno ang franchising ng wu?

  13. Christine f. Fradejas says:

    How much is the franchise fee?

  14. Narylyn bacolong says:

    Gud am/pm,ask ko lng kung how much ang franchise fee and then I have other question kung may seminar or orientation ng western union.thanx

  15. Romeo paras says:

    Can i integrate WU with other money transfer service like CebuanaLguiller,etc?

  16. Meditha Juan says:

    How much po ang franchise ng western union. Can I have all details please lahat ng mga kailangan ecc…

  17. cristopher says:

    Hello gud day magkanu po franchise wu?

  18. Joy nabong says:

    Panu mg franchise and how much poh?

  19. Merinessa Jimenez says:

    Please send me details on how to franchise western union in my email. thank you.

  20. Neoma Peco says:

    How much is the franchise? Pls send me the details

  21. Loidz says:

    How to franchise westwrn union how much and requirements plz

  22. Troy says:

    Hi how to have a franchise? pls. pm the details

  23. Mary Joy Mikawa says:

    Good day.
    Kindly send me the information/requirements and details on how to franchise and start western union in our area.Thank you.

    kind regards

  24. edgar felipe says:

    pls send me details on how to acquire western union franchise in Pangasinan province and how much the expenses,thank you

  25. Abegail Ariño says:

    Magkano po at pano mag franchise?

  26. Jo says:

    Hi may I know how much is the franchise fee for western union? Thanks.

  27. Honbel says:

    Good day. I would like to know how to franchise WU? it will be for an underserviced town to which people needed to go to the city capital or next town just to send or claim money. Thank you very mch

  28. Ed C. Battad says:

    please provide details please.

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